FAQ
General Questions
What is Storage Day Shop?
Storage Day Shop is your trusted online destination for premium outdoor storage solutions, including sheds, deck boxes, and insulated buildings designed to meet your storage needs.
What perks come with my order?
Yes! At this time, every purchase of a shed or insulated building comes with a complimentary gift as a token of appreciation. Details are included on our product pages.
Do you offer discounts for bulk orders?
Absolutely! We provide quantity discounts for bulk purchases. Simply view the discounts on our product pages or contact us for additional information on pricing.
Can I speak to someone before purchasing?
Yes, you can reach us via email at info@storagedayshop.com or by phone at
(949) 436-4472 during our business hours.
Product Information
What brands do you carry?
We carefully select the brands we work with, prioritizing quality over quantity. At this time, we exclusively offer the Duramax product line, known for their durability and reliability. In the future, we plan to expand our selection to include more trusted brands.
Do your sheds require a foundation?
Yes, our sheds require a level floor or foundation to ensure stability, proper assembly, and long-term durability. We recommend using concrete, wood, compacted gravel, or concrete tiles as a foundation. Specific foundation requirements and guidelines can be found in the product manual included with your purchase.
Are your sheds weather-resistant?
Yes, our sheds are designed to withstand harsh weather conditions, including rain, snow, wind, snow and sun light.
What makes your sheds a reliable choice?
All our sheds are built with high-quality materials, weatherproofing, and reinforced structures to ensure durability and long-lasting performance.
Shipping & Delivery
How long does shipping take?
We process and ship orders Monday through Friday. Our order cut off time is 12:00 AM PST - Los Angeles
- Handling Time: 0-1 business days Monday - Friday
- Transit Time: 1-6 business days Monday - Friday
- Total Delivery Time:ย 1-7 days
Delivery times are estimates and may vary due to external factors, such as weather or carrier delays.
Do you offer free shipping?
Yes, we provide free standard shipping within the United States.
Can I track my order?
Yes, tracking information will be emailed to you once your order ships, allowing you to monitor its progress through the shipping carrier.
Will my shed arrive in one package?
Most orders ship in a single package. However, for larger items like sheds or insulated buildings, your order may arrive in multiple boxes while remaining under one order and tracking number. Deck boxes are shipped as a single package.
Assembly & Maintinance
Is assembly required?
Yes, our products require assembly. Each product comes with a detailed instruction manual and is designed for easy assembly using minimal tools. Most of our customers successfully assemble their products on their own or with the help of a second person. We also offer professional installation services at an additional cost if needed.
What tools are needed for my assembly?
The tools required for assembly are listed on our product pages and in the instruction manual included with each product. Most products can be assembled with basic tools such as a screwdriver or power drill, a hammer, a ladder, and optionally a small amount of silicone for roof weatherproofing.
How do I clean and maintain my shed?
Use mild soap and water for cleaning. Avoid abrasive chemicals that could damage the material.
Returns & Refunds
What is your return policy?
We have a 30-day return policy window, which means you have 30 days after receiving your item to request a return.
To view our complete return policy, please visit the following link. Storage Day Shop Return & Refund Policy
How do I initiate a return?
Contact us at info@storagedayshop.com with your order number to begin the return process.
To view our complete refund policy, please visit the following link. Storage Day Shop Return & Refund Policy
How long does it take to receive a refund?
Refunds are typically processed within 7โ10 business days after we receive and inspect the returned item.
To view our complete return & refund policy, please visit the following link. Storage Day Shop Return & Refund Policy
Can I exchange my order for a diffrent model?
Yes, exchanges are possible within 30 days of delivery. Contact us to check availability and arrange an exchange.
To view our complete return & refund policy, please visit the following link. Storage Day Shop Return & Refund Policy
Contact Us
How can I get in touch with customer service?
You can reach us through our Contact Us Page and/or via email at info@storagedayshop.com or by phone at (949) 436-4472.
What are your operating hours?
Weโre available Monday to Friday, 8:00 AM to 5:00 PM, Pacific Time (Los Angeles).
Do you respond to emails on weekends?
Emails sent on weekends will be addressed on the next business day.
Do you have a phone number I can call?
Yes, you can call us at (949) 436-4472 during our business hours.
Get in touch
Have questions about your order, or a general enquiry?